Contact Us
This site has no support team and no online ticketing system — just one inbox, and I read it myself. So whatever you write in, it's basically me replying. The most direct way to reach me:
Just write to [email protected]. These are the kinds of things I'm glad to hear about:
- Content corrections: if you spot a passage that's wrong, a number that's gone stale, or a step that doesn't match what you actually did, tell me exactly which guide and which part. If it checks out, I'll fix it and log it on the Corrections page and own it publicly.
- Partnerships: a serious idea is worth a conversation — but to be clear up front, this site doesn't do ghost-written sponsored posts, doesn't run promos that inflate returns, and won't endorse any project. That part isn't negotiable.
- Suggestions and questions: which feature you want explained, which tool falls short, where something reads unclearly — all fair game. The spot where beginners get stuck most is often exactly what I should write next.
A couple of things to save us both time
To keep the back-and-forth quick, a few notes up front:
- Corrections, please pin it down: paste the article link, or name the title and roughly which paragraph, so I can check it faster. "One of your articles is wrong" means I have to go hunting.
- Account and funds questions go to Binance: this is an independent educational site — it never touches your Binance account, orders, withdrawals, or deposits. A risk-control freeze, a withdrawal you can't make, support you can't reach: those can only go to Binance's official help center. I can't help, and I have no standing to.
- No personalized investment advice: please don't ask "what should I buy right now" or "should I cut this position" — I won't answer that, not out of coldness, but because I genuinely shouldn't. The reason is laid out on the Risk Notice.
How long replies take
This is a small site run by one person, not a 24/7 support center, so a reply may not come fast — when things get busy, a few days' delay happens, so please bear with me. But as long as it isn't blast advertising, I'll read it; correction emails especially, I prioritize, because they directly affect whether the next beginner gets led astray by the same mistake.
By the way, if you just want to know who runs this site and why, take a look at About Us; to understand how the site runs on referral commissions and what the codes are about, see the Disclosure.