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Contact Us
This site has no live support and no ticketing system. The only way to reach it is by email.
Write to [email protected]. These are the things to write in about:
- Content corrections: if you spot a passage that's wrong, a number that's gone stale, or a step that doesn't match what you actually did, say exactly which guide and which part. If it checks out, it gets fixed and logged on the Corrections page.
- Partnerships: this site doesn't do ghost-written sponsored posts, doesn't run promos that inflate returns, and won't endorse any project. For anything outside those, write in and explain what you have in mind.
- Suggestions and questions: which feature you want explained, which tool falls short, where something reads unclearly.
A couple of things to save us both time
To keep the back-and-forth quick, a few notes up front:
- Corrections, please pin it down: paste the article link, or name the title and roughly which paragraph, so it can be checked faster.
- Account and funds questions go to Binance: this is an independent educational site — it never touches your Binance account, orders, withdrawals, or deposits. A risk-control freeze, a withdrawal you can't make, support you can't reach: those can only go to Binance's official help center. This site can't help with them and has no standing to.
- No personalized investment advice: questions like "what should I buy right now" or "should I cut this position" don't get an answer here. The reason is laid out on the Risk Notice.
Heads-up: please never put your Binance password, API key, private key, seed phrase, or any verification code in an email. No legitimate site or support team will ever ask you for these. This site will never ask you for that kind of information — if someone claiming to be us asks, it's a scammer.
How long replies take
This isn't a 24/7 support center, so a reply may take a few days. Correction emails are handled first, because they affect whether the next reader gets led astray by the same mistake.
For what this site is and what it covers, see About Us; for how referral commissions and the codes work here, see the Disclosure.